So, to start off we suggest that you do all the leg work yourself so you know how everything works. Also, once you have the store up no distributors will handle your customer communications and returns, that has to be done on your end (at least at first). Once you have a good idea of how everything works then you can outsource the customer communications and returns or hire people to do it for you. It's really important to know how everything works to make your drop shipping business successful.
In our courses we go into how to outsource the customer communications. You can see what is included in all of our packages with pricing at this link - https://dropshiplifestyle.zendesk.com/hc/en-us/sections/115001189568-Bonuses-To-Being-A-Member- .